— 15 November 2017 —
Doors open at 5:30, talk starts at 6:00.
Companies are (finally) understanding that intangible customer experience is a competitive advantage in the marketplace. Service Design is a method for uncovering how organizations can synchronize internal processes, systems, people, data, and culture into the experience they want to deliver. Learn what service design is all about and how to leverage opportunity in this growing field.
Our Venue Sponsor!
We’re more than fine with FINE. They’ve been our venue sponsor for a good long while. The space is always welcoming and working with them is a breeze. If you’ve got the need for their services, we highly recommend them. They’re good people, FINE.